.nij-support{--nij-support-ink:#102542;--nij-support-text:#52627a;--nij-support-border:#1025421f;--nij-support-surface:#fff;--nij-support-accent:#eb5b2a;--nij-support-accent-dark:#c9481c;--nij-support-soft:#fff7ef;--nij-support-page:#fff;--nij-support-overlay:#1025422e;--nij-support-shadow:0 18px 40px #1025420f;--nij-support-drawer-shadow:-20px 0 50px #1025421f;--nij-support-field-bg:#fff;--nij-support-field-border:#10254224;--nij-support-pill-bg:#fff;--nij-support-pill-border:#1025421a;--nij-support-card-bg:linear-gradient(180deg,#fff 0%,#fffdfa 100%);--nij-support-muted-surface:#1025420a;--nij-support-timeline-line:#1025421f;--nij-support-timeline-dot:#d5dce7;--nij-support-timeline-ring:#fff;--nij-support-skeleton:linear-gradient(90deg,#eef2f7 0%,#f7f9fb 50%,#eef2f7 100%);--nij-support-step-muted:#7a8799;--nij-support-note-bg:#fff7efeb;--nij-support-note-border:#eb5b2a24;--nij-support-empty-bg:#f8fafc;--nij-support-empty-border:#10254224;background:var(--nij-support-page);color:var(--nij-support-ink);min-height:100vh}html[data-theme=dark] .nij-support{--nij-support-ink:#f3f6fb;--nij-support-text:#94a3b8;--nij-support-border:#ffffff14;--nij-support-surface:#121923;--nij-support-soft:#eb5b2a1f;--nij-support-page:#0b1017;--nij-support-overlay:#02060cb8;--nij-support-shadow:0 20px 44px #00000057;--nij-support-drawer-shadow:-24px 0 56px #00000075;--nij-support-field-bg:#0f1620;--nij-support-field-border:#ffffff1a;--nij-support-pill-bg:#0f1620;--nij-support-pill-border:#ffffff14;--nij-support-card-bg:linear-gradient(180deg,#151d28 0%,#101720 100%);--nij-support-muted-surface:#ffffff0d;--nij-support-timeline-line:#ffffff1f;--nij-support-timeline-dot:#314155;--nij-support-timeline-ring:#121923;--nij-support-skeleton:linear-gradient(90deg,#16202d 0%,#1b2634 50%,#16202d 100%);--nij-support-step-muted:#6f8299;--nij-support-note-bg:#eb5b2a1a;--nij-support-note-border:#ff7e522e;--nij-support-empty-bg:#121923;--nij-support-empty-border:#ffffff14}.nij-support__hero{padding:32px 0 16px}.nij-support__heroContainer{display:grid}.nij-support__heroBar{justify-content:space-between;align-items:flex-start;gap:16px;display:flex}.nij-support__heroContent{max-width:720px}.nij-support__eyebrow{color:var(--nij-support-accent-dark);letter-spacing:.04em;text-transform:uppercase;background:#eb5b2a1a;border-radius:999px;align-items:center;padding:8px 14px;font-size:14px;font-weight:500;display:inline-flex}.nij-support__title{letter-spacing:-.01em;margin:14px 0 10px;font-size:20px;font-weight:500;line-height:1.35}.nij-support__subtitle{max-width:620px;color:var(--nij-support-text);margin:0;font-size:15px;font-weight:400;line-height:1.7}.nij-support__ticketsButton{background:var(--nij-support-pill-bg);color:var(--nij-support-accent-dark);border:1px solid #eb5b2a2e;border-radius:999px;flex-shrink:0;padding:12px 18px;font-size:14px;font-weight:500;line-height:1;transition:background-color .2s,border-color .2s}.nij-support__ticketsButton:hover{background:#eb5b2a0f;border-color:#eb5b2a47}.nij-support__body{padding:0 0 40px}.nij-support__layout{max-width:920px}.nij-support__panel{border:1px solid var(--nij-support-border);background:var(--nij-support-surface);box-shadow:var(--nij-support-shadow);border-radius:24px;padding:20px}.nij-support__panelHeader{margin-bottom:16px}.nij-support__panelHeader h2{margin:0;font-size:18px;font-weight:500;line-height:1.35}.nij-support__panelHeader p{color:var(--nij-support-text);margin:6px 0 0;font-size:14px;font-weight:400;line-height:1.65}.nij-support__form{gap:14px;display:grid}.nij-support__row{grid-template-columns:repeat(2,minmax(0,1fr));gap:14px;display:grid}.nij-support__field{gap:6px;display:grid}.nij-support__field span{color:var(--nij-support-ink);font-size:14px;font-weight:500;line-height:1.4}.nij-support__field input,.nij-support__field select,.nij-support__field textarea,.nij-support__lookupField input{border:1px solid var(--nij-support-field-border);background:var(--nij-support-field-bg);width:100%;color:var(--nij-support-ink);border-radius:16px;outline:none;padding:14px 16px;font-size:14px;font-weight:400;line-height:1.5;transition:border-color .2s,box-shadow .2s}.nij-support__field input:focus,.nij-support__field select:focus,.nij-support__field textarea:focus,.nij-support__lookupField input:focus{border-color:#eb5b2a7a;box-shadow:0 0 0 4px #eb5b2a14}.nij-support__field textarea{resize:vertical;min-height:180px}.nij-support__field--full{grid-column:1/-1}.nij-support__actions{flex-wrap:wrap;align-items:center;gap:12px;padding-top:4px;display:flex}.nij-support__submit{background:linear-gradient(135deg,var(--nij-support-accent)0%,#ff8749 100%);color:#fff;border:none;border-radius:999px;padding:14px 20px;font-size:14px;font-weight:500;line-height:1;box-shadow:0 14px 28px #eb5b2a38}.nij-support__submit:disabled{opacity:.7;cursor:not-allowed}.nij-support__message{border-radius:16px;gap:4px;padding:12px 14px;font-size:14px;font-weight:400;line-height:1.6;display:grid}.nij-support__message strong{font-size:14px;font-weight:500;line-height:1.5}.nij-support__message span{color:inherit}.nij-support__message--stacked{margin-bottom:14px}.nij-support__message--success{color:#166534;background:#ecfdf3;border:1px solid #1665342e}.nij-support__message--error{color:#b91c1c;background:#fef2f2;border:1px solid #b91c1c2e}.nij-support__drawerOverlay{background:var(--nij-support-overlay);opacity:0;visibility:hidden;z-index:1065;transition:opacity .25s,visibility .25s;position:fixed;inset:0}.nij-support__drawerOverlay.is-open{opacity:1;visibility:visible}.nij-support__drawer{background:var(--nij-support-surface);width:min(440px,100vw);height:100vh;box-shadow:var(--nij-support-drawer-shadow);z-index:1070;grid-template-rows:auto 1fr;transition:transform .28s;display:grid;position:fixed;top:0;right:0;transform:translate(100%)}.nij-support__drawer.is-open{transform:translate(0)}.nij-support__drawerHeader{border-bottom:1px solid var(--nij-support-border);justify-content:space-between;align-items:flex-start;gap:12px;padding:20px 20px 16px;display:flex}.nij-support__drawerHeader h2{margin:0;font-size:18px;font-weight:500;line-height:1.35}.nij-support__drawerHeader p{color:var(--nij-support-text);margin:6px 0 0;font-size:14px;font-weight:400;line-height:1.65}.nij-support__drawerClose{border:1px solid var(--nij-support-border);background:var(--nij-support-pill-bg);width:36px;height:36px;color:var(--nij-support-ink);border-radius:999px;font-size:18px;font-weight:400;line-height:1}.nij-support__drawerBody{padding:18px 20px 22px;overflow-y:auto}.nij-support__identityPill{background:var(--nij-support-soft);color:var(--nij-support-accent-dark);border-radius:16px;align-items:center;margin-bottom:14px;padding:10px 14px;font-size:14px;font-weight:500;line-height:1.5;display:inline-flex}.nij-support__lookupForm{gap:12px;margin-bottom:14px;display:grid}.nij-support__lookupField{gap:6px;display:grid}.nij-support__lookupField span{color:var(--nij-support-ink);font-size:14px;font-weight:500;line-height:1.4}.nij-support__lookupSubmit,.nij-support__ghostAction{border:1px solid var(--nij-support-pill-border);background:var(--nij-support-pill-bg);color:var(--nij-support-ink);border-radius:16px;padding:12px 14px;font-size:14px;font-weight:500;line-height:1.2}.nij-support__lookupSubmit{color:#fff;background:#102542;border-color:#102542}.nij-support__drawerToolbar{gap:12px;margin-bottom:14px;display:grid}.nij-support__statusFilters{flex-wrap:wrap;gap:8px;display:flex}.nij-support__statusFilter{border:1px solid var(--nij-support-pill-border);background:var(--nij-support-pill-bg);color:var(--nij-support-text);border-radius:999px;align-items:center;gap:6px;padding:10px 12px;font-size:14px;font-weight:400;line-height:1.2;display:inline-flex}.nij-support__statusFilter strong{color:var(--nij-support-ink);font-size:14px;font-weight:500;line-height:1.2}.nij-support__statusFilter.is-active{color:var(--nij-support-accent-dark);background:#eb5b2a14;border-color:#eb5b2a42}.nij-support__ticketSkeletons{gap:12px;display:grid}.nij-support__ticketSkeleton{background:var(--nij-support-skeleton);background-size:200% 100%;border-radius:18px;height:126px;animation:1.3s linear infinite nijSupportShimmer}.nij-support__ticketAccordion{gap:10px;display:grid}.nij-support__ticketItem{border:1px solid var(--nij-support-border);background:var(--nij-support-card-bg);border-radius:18px;overflow:hidden}.nij-support__ticketToggle{text-align:left;background:0 0;border:none;justify-content:space-between;align-items:flex-start;gap:12px;width:100%;padding:14px 16px;display:flex}.nij-support__ticketToggleCopy{min-width:0}.nij-support__ticketNumber{color:var(--nij-support-text);margin-bottom:5px;font-size:14px;font-weight:400;line-height:1.3;display:inline-flex}.nij-support__ticketSubject{color:var(--nij-support-ink);margin:0;font-size:15px;font-weight:500;line-height:1.5}.nij-support__ticketToggleMeta{flex-shrink:0;justify-items:end;gap:8px;display:grid}.nij-support__ticketStatus{border-radius:999px;justify-content:center;align-items:center;padding:8px 12px;font-size:14px;font-weight:500;line-height:1;display:inline-flex}.nij-support__ticketStatus--open{color:#1d4ed8;background:#eff6ff}.nij-support__ticketStatus--in_progress{color:#c2410c;background:#fff7ed}.nij-support__ticketStatus--waiting_for_user{color:#b45309;background:#fef3c7}.nij-support__ticketStatus--resolved{color:#15803d;background:#ecfdf3}.nij-support__ticketStatus--closed{color:#4b5563;background:#f3f4f6}.nij-support__ticketDate{color:var(--nij-support-text);font-size:14px;font-weight:400;line-height:1.4}.nij-support__ticketBody{padding:0 16px 16px}.nij-support__ticketMeta{flex-wrap:wrap;gap:8px;margin-bottom:14px;display:flex}.nij-support__ticketMeta span{background:var(--nij-support-muted-surface);color:var(--nij-support-text);border-radius:999px;align-items:center;padding:8px 12px;font-size:14px;font-weight:400;line-height:1.2;display:inline-flex}.nij-support__ticketProgress{grid-template-columns:repeat(5,minmax(0,1fr));gap:6px;margin-bottom:14px;display:grid}.nij-support__ticketStep{text-align:center;justify-items:center;gap:6px;display:grid;position:relative}.nij-support__ticketStep:before{content:"";background:var(--nij-support-timeline-line);width:calc(100% - 14px);height:2px;position:absolute;top:6px;left:calc(7px - 50%)}.nij-support__ticketStep:first-child:before{display:none}.nij-support__ticketStepDot{z-index:1;background:var(--nij-support-timeline-dot);border:2px solid var(--nij-support-timeline-ring);border-radius:999px;width:12px;height:12px;position:relative}.nij-support__ticketStep.is-complete:before,.nij-support__ticketStep.is-current:before{background:#eb5b2a47}.nij-support__ticketStep.is-complete .nij-support__ticketStepDot,.nij-support__ticketStep.is-current .nij-support__ticketStepDot{background:var(--nij-support-accent)}.nij-support__ticketStepLabel{color:var(--nij-support-step-muted);font-size:14px;font-weight:400;line-height:1.35}.nij-support__ticketStep.is-complete .nij-support__ticketStepLabel,.nij-support__ticketStep.is-current .nij-support__ticketStepLabel{color:var(--nij-support-ink)}.nij-support__ticketMessage{color:var(--nij-support-text);margin:0 0 14px;font-size:14px;font-weight:400;line-height:1.7}.nij-support__ticketFooter{color:var(--nij-support-text);flex-wrap:wrap;gap:10px;font-size:14px;font-weight:400;line-height:1.5;display:flex}.nij-support__ticketNote{background:var(--nij-support-note-bg);border:1px solid var(--nij-support-note-border);border-radius:16px;margin-top:12px;padding:12px 14px}.nij-support__ticketNote strong{color:var(--nij-support-accent-dark);margin-bottom:4px;font-size:14px;font-weight:500;line-height:1.4;display:block}.nij-support__ticketNote p{color:var(--nij-support-text);margin:0;font-size:14px;font-weight:400;line-height:1.65}.nij-support__emptyState{background:var(--nij-support-empty-bg);border:1px dashed var(--nij-support-empty-border);border-radius:18px;padding:14px 16px}.nij-support__emptyState strong{color:var(--nij-support-ink);margin-bottom:4px;font-size:15px;font-weight:500;line-height:1.5;display:block}.nij-support__emptyState p{color:var(--nij-support-text);margin:0;font-size:14px;font-weight:400;line-height:1.65}@keyframes nijSupportShimmer{0%{background-position:200% 0}to{background-position:-200% 0}}@media (max-width:991.98px){.nij-support__hero{padding-top:24px}.nij-support__heroBar{flex-direction:column;align-items:stretch}.nij-support__ticketsButton{align-self:flex-start}}@media (max-width:767.98px){.nij-support__panel{border-radius:20px;padding:16px}.nij-support__row,.nij-support__ticketProgress{grid-template-columns:1fr}.nij-support__actions{align-items:stretch}.nij-support__submit{width:100%}.nij-support__ticketToggle{display:grid}.nij-support__ticketToggleMeta{justify-items:start}.nij-support__ticketStep{text-align:left;grid-template-columns:auto 1fr;place-items:center start}.nij-support__ticketStep:before{width:2px;height:calc(100% + 8px);top:-8px;left:5px}.nij-support__ticketStep:first-child:before{height:calc(100% - 8px);display:block;top:8px}}